One-on-One client

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2 Review your order.
3 Payment & FREE shipment

If you still have problems, please let us know, by sending an email to marketing@bts.io . Thank you!

One-on-One client relationship

24/7 multilingual NOC and Customer Service
Work force is fluent in Spanish, English, French, Italian, Chinese and Arabic.

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CUSTOMER SERVICE

CUSTOMER SERVICE

Expert Help When You Need It. From a Free plan to Personalized support.

  1. Guaranteed Response

    Guaranteed response times rely on an inquiry priority level. Its most critical problems will move immediately to the top part of the list.
  2. Personal Support Engineer

    A named BTS support engineer that knows your setup and history, so no time is wasted in fixing problems that come up.
  3. Phone and Email Support

    If your mission critical services need immediate support, we have a support plan built for you. Contact our support team via phone (+34917019888) or email (cs@bts.io) anytime, any day for urgent help.

We’re here to help you succeed !

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