One-on-One client

If you have any problems, please let us know, by sending an email to . Thank you!

One-on-One client relationship

24/7 multilingual NOC and Customer Service
Work force is fluent in Spanish, English, French, Italian, Chinese and Arabic.

Contact form clause GDPR

We hereby inform you that, in accordance with the provisions of national and European regulations in force regarding the protection of personal data and information society services (e.g. electronic commerce), by sending us this form, you are expressly giving your consent to Business Telecommunications Services Europe, SA (hereinafter, “BTS”) to process your personal data in order to manage your query. For these purposes, BTS may also transfer this data to some third party service providers.

At any time, you can withdraw the given consent and exercise your rights of access, rectification, deletion, portability and limitation of your data by contacting BTS at: or by written communication to BTS at the following address: Calle Josefa Amar y Borbón 10, 3º, 50.001 Zaragoza (SPAIN). Please kindly include “Personal data” as reference in the communication, indicate the specific right you wish to exercise and attach a copy of your personal ID.