Branded Calls
Elevating Trust and Engagement in Voice Communication
The erosion of trust in voice interactions impacts answer rates, customer engagement, and revenue potential for telecom operators and hyperscalers.
Facing New Challenges
- 79% of unidentified calls go unanswered, limiting business-to-customer interactions.
- Growing rates of spoofed calls damage both enterprise reputations and consumer confidence.
- With users increasingly hesitant to answer unknown numbers, enterprises miss valuable connection opportunities.
- Governments are introducing stricter compliance measures, requiring operators to adopt solutions that protect end-users from fraudulent calls.
Without an identity layer in voice communication, operators and hyperscalers risk losing revenue and user trust.
The BTS Branded Calls Solution
Restoring Trust in Voice Communications
BTS Branded Calls is empowering CommTech players to display verified business information during calls.
This transparency enhances consumer confidence, increasing call answer rates and improving customer engagement.
- Display branded caller ID
- Instant brand recognition
- Improve business KPIs
- Gain all benefits of free business Number Registration
Brand Calls | Key Features and Benefits
Verified Enterprise Caller ID
Display enterprise names, logos, and call intents in real time. Ensure customers recognize legitimate business calls.
Increased Call Answer Rates
Reduce call rejection and abandonment. Enhance customer engagement and long-term loyalty, ensuring critical calls are answered.
Fraud Mitigation and Trust Building
Provide clear caller verification against spoofing and robocalls. Minimize fraudulent activity and build trust in voice communication.
Enhanced Customer Experience
Deliver a seamless and transparent call experience, driving greater customer satisfaction and higher NPS scores. Reduce churn with secure, personalized call interaction.
New Revenue Streams for Operators
Monetize Branded Calls as a premium service to enterprise clients. Differentiate from competitors as a trusted voice enabler in the market.
Meet regulatory requirements by delivering a solution that minimizes fraud and enhances user safety and authentication.
Why Choose BTS? The BTS Branded Calls Difference.
Global Reach and Expertise
Trust BTS’s established global network and growing telecom partnerships. Rely on seamless and rapid integration across regions.
Advanced Analytics and Insights
Leverage real-time analytics through the BTS Carrier Console for visibility and insights into call traffic, fraud detection, and customer engagement.
Scalable and Cost-Effective
Gain scalability and agility by seamlessly adapting to evolving enterprise requirements without significant operational overhead.