One-on-One client

If you have any problems, please let us know, by sending an email to marketing@bts.io . Thank you!

One-on-One client relationship

24/7 multilingual NOC and Customer Service
Work force is fluent in Spanish, English, French, Italian, Chinese and Arabic.

Quality Monitoring  Quality Monitoring 

ASSURE your quality of services

BKPI will provide you with updated data and detailed information that will aid you in taking decisions about operation and maintenance, supervision, routing schemes and business practices.

BKPI is managed through an intuitive Web User Interface that allows you to get familiar with the daily management tasks, decide promptly, and react appropriately.

Processed data is accessible via web in the form of tables representing predetermined KPI  such as:

 

  • ASR
  • Aloc
  • NER
  • PDD
  • QoS

 

The core element of BKPI is the Call Detailed Records. CDR are compiled from the switch or switches you have deployed in your network, and handled in the BKPI module, which interprets data and records it over the previous hour, day, week, and month.

 

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