One-on-One client

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One-on-One client relationship

24/7 multilingual NOC and Customer Service
Work force is fluent in Spanish, English, French, Italian, Chinese and Arabic.

Flexible Billing  Flexible Billing 

MAXIMIZE your business

by leveraging a powerful platform that allows you automatizing control process and providing accurate information in real time allowing optimized arrangements and commitments with customers and providers.

Flexible Billing Application(FBA) provides volumes and billing-related data for incoming and outgoing traffic. It allows users to consult historical and daily data used by the platform to create reports, traffic reports and invoices.

FBA is accessed via an easy and straightforward Web User Interface placing you into daily operations and management routines and functionalities that allow you to decide promptly, and decide adequately in any given event.

FBA consolidates mediation process utilizing a rules-based engine and proven architecture to capture CDRs, compiled from the switch or switches you have deployed in your network and storage it for processing.

All the data is processed and represented to you with a graphic summary of general data regarding every resource you need to understand in detail your business performance versus your traffic volumes.

 

  • The revenues, according to the type of voice traffic.
  • The countries displaying the highest profits on the destination.
  • The evolution of the monthly revenue and volumes of minutes.

 

FBA provide broad reporting customization capabilities to understand in detail your business performance versus the traffic volumes. Some examples of the custom reports are:

 

  • Clients report: This report summarizes performance in terms of traffic volume, income, and profit.
  • Providers report: Used to analyze traffic termination expenses.
  • Destination report: advanced logical search data by destination and area code.
  • Bilateral agreement: live follow up of agreements evolution with existing customers.
  • Rates report: A list of rates per destination and area codes.

MAIN FEATURES

• Area Code Management.

• Credit Management, Automatic balance Cut-off and Balance offset.

• Rate Management.

• Automatic invoicing.

• Email alerts for rate changes.

• Manual load rating and automatic validation.

• Unlimited number of codes and carriers handling.

• Highly flexible, configurable and scalable solution.

• User profile based on a role and permission security.

• ARU (TO ADD CONTENT FOR THE AUTOMATIC LOAD OF TARIFFS)

• Reports:


• Area code by customers, providers and internal codes.

• Revenue generation by Client/Provider.

• Combination of destination and area code.

• Bilateral agreements follow up.

• Mediation report of CDRs.

• Customer qualification capabilities. To determine the qualification of a customer or Provider, the system performs an algorithm based on the daily billing and the historical profit of the previous 30 days.

• Data range comparison.

 

The information can be exported in CSV, Excel or Xml format.

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